Kaseya Free

Kaseya FREE establishes a new paradigm for remote access and troubleshooting tools. This SaaS-based utility keeps track of each computer you support, tells you what is going on and helps you resolve problems without taking remote control of the computer. Kaseya FREE is a simple, reliable and affordable troubleshooting tool fit for any IT professional.

http://www.kaseya.com/free.aspx